Customer service7AM to 11PM (CET) - Tlf. +45 50508487 / e-mail
Worldwide shippingDelivery from 14€
14 days returnQuick and easy
How to return your orderHave you bought a gift on Luksusbaby.com?
When purchasing gifts, the right of return can be extended by contacting us by mail.
We are happy to put on a change mark and are happy to wrapped. You can simply note this in the note field. The ordre should been over 100 DKK, to get the gift wrapped.
Have you received a gift from Luksusbaby.com?
If you have received a gift from Luksusbaby that you want to return, the money will be deposited on the buyer's card. Remember to enter your own email address so that you can receive the credit note. Unfortunately we can not refund the money to another account number - If you want a refund, please contact the giver of the gift.
Do you need to send items back?
If you want to exchange or return an item, please note the following if you want to be sure to get the full amount back, PLEASE contact the customer service to return:
If you choose a distributor yourself, be aware of the following:
The package must be sent to our address:
Luksusbaby A / S
9200 Aalborg SV
The parcel must be sent directly to our address, and no parcel box or post office may be selected.
Practice. We always check the item before we send it. But unfortunately, something unforeseen can happen, or the product may have a production defect.
If you have a complaint about an item, you must contact us as soon as possible by email firstname.lastname@example.org with the following info:
Are you in doubt about something?
Our customer service is ready to help you every single day from 7 - 23 - You will find contact information right here.