We promise fast handling
When you place an order before 12AM (CET), we will do our utmost to dispatch it the same day. Our customer service is available daily from 7 AM - 11 PM (CET) and we are more than happy to assist you. You can call us as +45 28839000, contact us via email at firstname.lastname@example.org, via Social Media or simply use the webshop chat.
All orders shipped to countries outside the EU will not be charged any Danish VAT. For any questions about your national VAT, duties etc., please contact your local customs service.
Larger parcels and furniture may be subject to surcharge. In such case, you will be contacted prior to shipping to make arrangements.
Tracking your order
When your order is dispatched from Luksusbaby, you will automatically receive an email with information about the shipment. If not, it may be located in your spam mail. In case of any doubts, please feel free to contact us.
Delivery of an order from Luksusbaby.com is considered to have taken place when the consumer has received the order. We recommend choosing one of these freight suppliers which use track and trace: Post Nord, GLS, Courier (DHL, UPS, TNT, FedEx). However, should you prefer alternatives such as UPS, Bring, DAO etc., this is also an option. Our only priority is to make sure that the package will arrive safely at your location.
If your country is not present on the list, please let us know - we ship worldwide!
* We are not liable for unforeseen delays in the mail.
** Please note that when you are choosing a parcel shop on big shopping days such as Black Friday or around Christmas, Luksusbaby cannot guarantee that the parcel can be delivered to the chosen delivery location and on these days a longer delivery time may occur. The package can be sent to another parcel shop if the one chosen is full.
| Country || Last mile carrier || Transittimes |
| Austria || Austrian Post-Paket Österreich || 3-5 days |
| Belgium || Bpost || 2-4 days |
| Finland || Posti Oy (SGL) || 5-6 days |
| France || Colis Privé - Mondial Relay || 2-4 days |
| Germany || DHL Paket || 2-4 days |
| Ireland || AnPost || 6-7 days |
| Italy || SDA-Crono Plus || 4-5 days |
| Malta || DHL NL - Weltpaket || 8-12 days |
| Netherlands || PostNL || 2-4 days |
| Portugal || Tourline-19B || 5-6 days |
| Slovenia || Correos || 5-6 days |
| Spain || Zeleris || 5-6 days |
| United Kingdom || Royal Mail || 4-6 days |
| Other EU countries || - || 2-12 days |
| Country || Transittimes DHL || Transittimes EMS/Postnord |
| USA || 2-6 days || 4-14 days |
| Israel || 2-5 days || - |
| South Korea || 2-5 days || 14-21 days |
| Japan || 4-6 days || 4-14 days |
| Australia || 4-9 days || 4-14 days |
| New Zealand || 7-9 days || 4-14 days |
| Singapore || 4-6 days || 4-14 days |
| Indonesia || 3-5 days || - |
| Saudi Arabia || 3-5 days || - |
| Canada || 3-5 days || 4-14 days |
| China || - || 14-21 days |
| United Kingdom || 1-2 days || - |
| Iceland || - || 2-4 days (With maxi letter) |
| Greenland || - || 2-4 days (With maxi letter) |