The company’s legal name: Luksusbaby A/S
The company’s nickname: Luksusbaby
Corporate form: PLC
Founding year: 2014
Address: Gøteborgvej 33, 9200 Aalborg SV
Phone Number: (+45) 5050-8487 / (+45) 6080-5015
Phone time: every day from 7am. To 23pm.
Official e-mail address: Info@luksusbaby.dk
Official web site: www.luksusbaby.dk
Personal data politics
Luksusbaby uses log statistics, which is a system allowing us to monitor how many visitors we have and where they come from etc.
At Luksusbaby this system is used to optimize our website and its functionality. Furthermore, the information in the log-stat is paired with the customer’s behaviour if the customers state their name, address etc. when ordering from the shop or creates a user on the site.
The log-statistics is used for: Personalized marketing and improved user-friendliness.
To make an agreement with the web shop, you will need to state your name, address, phone number and e-mail.
Your info is registered at Luksusbaby and is stored by DanDomain.
We gather this information to be able to deliver your order to you. This being a web shop, you will always have to agree to giving us the needed information. This way you can be sure, that you know what information you are giving and why.
The collected data is stored encrypted at DanDomain.
The data is transmitted encrypted. Ask DanDomain for further information.
Your information will not be shared with third party persons
No sensitive data is registered.
When registering at Luksusbaby I/S, you have the right to make an objection to the registration of data as well as the right to know what information is registered about you. These rights come from the law of personal data and any inquiries you might have regarding this, can be sent to email@example.com
The following terms of sales- and delivery covers all deliveries from Luksusbaby.dk
The conditions apply to all occasion, where a written agreement, between you and Luksusbaby.dk is not existing.
Documentation and guidance
If a description of the product or user manuals are available, then they will be found in the package from Luksusbaby.
Do you wish to receive further information or guidance, then this will be indicative.
Time of delivery and transport
The delivery of packages from Luksusbaby.dk is considered done, when the customer has received the package. Delivery is taken care of by Post Danmark within 1-3 days.
The responsibility of the goods is transferred to you at the time of delivery. Any complaints regarding the products must be invokes within reasonable time after discovering any defects. It is your responsibility to point out any flaws and defects and contact us immediately.
Basically, you can only complain about any flaws within 2 years of delivery. For products with a short life time, this period reflect the life time of the product.
If you do not agree with our decision regarding a complaint, the please contact Konkurrence- og forbrugerstyrelsen, Carl Jacobsens vej 35, 2500 Valby. Further information can be found at www.forbrug.dk
Alternatively you can contact the ODR at www.ec.europa.eu/odr
Prices and payment
You can order your products online and pay with Visa, MasterCard, Mobile pay and bank transfer.
There might be larger shipping fees on bigger parcels and furnitures, which cannot be shipped under normal delivery terms. We will contact you in case of larger shipping fees and ask for your permission.
Cancellation of orders
Luksusbaby.dk offers a 14-day timeframe for cancellation of orders from the day of delivery.
You are obligated to return the goods in roughly the same condition as new and the same quantity. You must pay for any cost in connection with the return. The goods must be sent to:
Luksusbaby, Gøteborgvej 33, 9200 Aalborg SV.
Attention: The goods must not be sent to a postal box or post office. Furthermore, the goods must not have any signs of use or damage. The goods must not have any smell of perfume, smoke etc.
Shopping from abroad
Luksusbaby cannot be held responsible for any taxes or fees that may be added to a product ordered from Luksusbaby. These must be paid by the customer/receiver.